Privacy Notice

This Privacy Notice explains how Lurv (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website, make a purchase, or interact with our content. This website is built and hosted on the Wix.com platform, and therefore certain data is processed through Wix’s secure systems.

1. Information We Collect
We may collect the following types of personal information:

• Information you provide directly, such as your name, email address, phone number, billing address, shipping address, and payment details when placing an order or subscribing to updates.
• Information collected automatically through Wix, including IP address, device type, browsing behaviour, pages visited, and time spent on the website.
• Information collected through cookies, tracking tools, and analytics used by Wix and integrated third-party apps.
• Information submitted via contact forms, email subscription forms, or social media interactions.

2. How Wix Collects Information on Our Behalf
Wix may automatically collect certain data for security, analytics, and essential functionality. This can include:

• Log files and IP information
• Session data
• Cookie-based activity
• Technical details about the device and browser

Wix stores this data in secure databases and processes it in accordance with their Privacy Policy.

3. How We Use Your Information
Your information may be used to:

• Process and fulfil orders
• Verify payments and manage transactions
• Communicate with you regarding orders, updates, or marketing (only if you opt in)
• Improve our website experience and product offerings
• Comply with legal requirements and platform security measures

4. Sharing Your Information
We do not sell personal data.

Your information may be shared only with trusted parties such as:

• Wix (website hosting, analytics, security, CMS)
• Payment processors (e.g., Wix Payments, PayPal, Stripe)
• Delivery and courier services
• Email marketing platforms integrated with Wix

These providers only use your data to perform specific services on our behalf.

5. Cookies and Tracking Technologies
Wix uses cookies to operate essential website functions, track performance, and improve the user experience. Cookies may include:

• Essential cookies (site security, login, checkout)
• Functional cookies (preferences, saved sessions)
• Analytics cookies (visitor behaviour tracking)
• Marketing cookies (ad performance, social media tools)

You can manage or disable cookies through your browser settings, although some features may not function properly if disabled.

6. Data Security
Both Lurv and Wix use secure methods to protect data from unauthorised access, misuse, or loss. Wix stores all personal data on secure servers behind firewalls and follows industry-standard security practices.

7. Your Rights
Depending on your location, you may have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion of your data
• Withdraw consent for marketing
• Object to certain types of processing

Requests can be made by contacting us directly.

8. Data Retention
We retain your data only for as long as necessary for legal, financial, or operational purposes. Wix may store certain logs or technical data for longer periods as required by law.

9. Contact Us
For privacy-related questions or requests, contact Lurv at:
hello@lurvstudio.com

10. Changes to This Notice
We may update this Privacy Notice periodically. Any changes will be posted on this page with a revised date.